Website Terms of Use Agreement
Digital Divide Media, LLC (d/b/a The Gentleman Stationer)
Updated June 4, 2026
The information contained herein sets forth your rights and obligations with respect to the transaction(s) contemplated for hereby and your use of the site in general. These terms require the use of arbitration (on an individual basis only; i.e., case consolidations and class-actions are not permitted) in order to resolve disputes. Please review this document in its entirety before entering into any transaction hereunder in order to confirm your acceptance hereof. You may not order or obtain products or services from this website unless and until you: (a) agree to these terms and conditions in their entirety; (b) are at least 18 years old; and (c) are not prohibited from accessing or using this website or any of this website's contents, goods, or services by any applicable law, rule, or regulation.
Applicability of Terms of Use: These terms and conditions (these "Terms" or “Terms of Use” or “Terms and Conditions”) shall apply to your purchase of products and related services through www.gentlemanstationer.mom (the “Site”) as well as your use of the Site, in general. These Terms are subject to change at any time without prior written notice by Digital Divide Media, LLC (d/b/a The Gentleman Stationer), 4320 Kenilwood Drive, Suite 113; Nashville, Tennessee 37204 (referred to herein as either “Company,” “we,” “us,” or “our”). Any such changes will be communicated via an update on the Site. The most recent version of these Terms shall be posted for your review at any time on the Site. Please review these Terms in their entirety prior to engaging in any transaction on the Site. Your continued use of the Site after any posting of updated Terms (which shall be dated as of their most recent update) shall constitute your acceptance of and agreement to any changes therein made. You should also review our Privacy Policy before browsing our Site, visiting our Site, and/or placing an order for products through the Site.
Entire Agreement: This Agreement, along with all Company policies referenced in these Terms and Privacy Policy, constitute the entire and only agreement between Company and you, and supersede all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. Any terms and conditions which you include in any purchase order, confirmation of order or other document are expressly excluded. Any variation of the terms of use in this Agreement will be binding on Company only if agreed in writing by you and an authorized representative of Company. This Agreement may be amended by Company at any time and from time to time without specific notice to you. The latest version of this Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.
WARRANTY AND COMPANY’S DISCLAIMERS: We do not manufacture the goods offered on our Site. The availability on our Site of goods does not constitute an affiliation with or endorsement of any of the goods or their manufacturer. As such, subject to applicable law, we are providing the goods to you “as is” without express or implied warranties of any kind (including without limitation any: (i) warranty of merchantability; (ii) warranty of fitness for a particular purpose; (iii) warranty of title; or (iv) warranty against infringement of intellectual property rights of a third party, whether express or implied by law, course of dealing, course of performance, usage or trade, or otherwise).
LIMITATION OF LIABILITY: IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUE OR DIMINUTION IN VALUE, ARISING OUT OF OR RELATING TO ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. OUR SOLE AND EXCLUSIVE LIABILITY FOR ANY REASON AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU TO US UNDER THESE TERMS FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH THE SITE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE CLAIM. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO DAMAGES FROM OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
Applicable Law and Venue: To the extent permitted by law, this Agreement shall be governed by and interpreted in all respects in accordance with the substantive laws of the state of Tennessee, U.S.A., without regard to its choice of law provisions. To the extent permitted by law, the state and federal courts located in Nashville, Tennessee, shall have exclusive jurisdiction over any action or proceedings between you and Company that are not subject to arbitration or that may be brought in small claims court and over any action seeking interim or preliminary relief. You and Company (i) voluntarily and irrevocably consents and (without waiving service of process) submit to personal jurisdiction and venue of the courts located in Nashville, Tennessee, that have subject matter jurisdiction, and (ii) waive all objections to venue and any claim that you or it is not personally subject to such jurisdiction or to seek a change of venue, and agrees not to bring any such action or proceeding in any other form.
Mandatory Pre-Dispute Resolution Process: To the maximum extent permitted by law, you and Company waive the right to bring any claim directly or indirectly arising out of or relating to the Terms, Privacy Policy, or the Site (including the purchase of Company products via Site) in any forum unless the party bringing the claim provides the other party with written notice of the dispute within one (1) year of its occurrence by certified U.S. Mail or by UPS or FedEX (signature required) or, only if that other party has not provided a current physical address, then by electronic mail. Company’s address for notice is: Digital Divide Media, LLC (d/b/a The Gentleman Stationer), 4320 Kenilwood Drive, Suite 113; Nashville, Tennessee 37204.
The written notice (“Notice of Dispute”) must (a) describe the nature and basis of the claim or dispute and (b) set forth the specific relief sought. (b) The Notice of Dispute must be personally signed by you (if you are initiating the Notice of Dispute) or by a Company representative (if we are initiating the Notice of Dispute), and you must provide your full legal name. Company must send any such Notice of Dispute to you at the email address that Company has on file for you. (c) Company and you will attempt to resolve the dispute through reasonable, good-faith consultation, cooperation, and good-faith negotiation within sixty (60) days from the date that the Notice of Dispute is received (or a longer period, if agreed to by the parties). Neither you nor Company may initiate an arbitration or small claims proceeding before the conclusion of the sixty-day period from the time the Notice of Dispute is received, or otherwise absent full compliance with the process described in this Section (collectively, the “Mandatory Pre-Dispute Resolution Process”). You agree that you or Company may seek any interim or preliminary relief from a court of competent jurisdiction in Nashville, Tennessee, as necessary to protect their rights pending completion of the Mandatory Pre-Dispute Resolution Process. (d) If the sufficiency of a Notice of Dispute or compliance with this Mandatory Pre-dispute Resolution Process is at issue, it may be decided by a court of competent jurisdiction in Nashville, Tennessee, at either party’s election, and any formal dispute resolution proceeding will be stayed. Such court has the authority to enforce this condition precedent to an arbitration proceeding, which includes the power to enjoin the filing or prosecution of a demand for arbitration. Notwithstanding the foregoing, either party retains the right to raise non-compliance with this condition precedent and seek related damages in arbitration. Any applicable limitations period (including statutes of limitations) and any filing fee deadlines will be tolled while you and Company engage in the Mandatory Pre-dispute Resolution Process.
Class Action Waiver: ANY PROCEEDINGS TO RESOLVE, ARBITRATE, OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR COMPANY WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.
Mediation: After compliance with the Mandatory Pre-dispute Resolution Process, you may elect to participate in a virtual/online/telephonic mediation session by making a “Non-Binding Mediation Demand” against us. The mediator will be selected by us and paid for by us from the Rule 31 certified mediator list from the Tennessee Administrative Office of the Courts. The mediation shall not last longer than three hours, unless the parties agree otherwise.
Small Claims Court: Any dispute directly or indirectly arising out of or relating to the Agreement or the Site (including the purchase of Company products via Company.com) may be brought in General Sessions Court Davidson County, Tennessee on an individual basis. If you are located out of state, we will agree that you may participate by video and/or by telephone. Such disputes must remain in General Sessions claims court and may not be removed or appealed to a court of general jurisdiction. The party initiating the small claims court proceeding shall submit a certification of compliance with the Mandatory Pre-Dispute Resolution Process set forth herein to that court. The certification shall be personally signed by that party (and counsel, if represented).
Arbitration Agreement: You agree that any disputes directly or indirectly arising out of or relating to the Agreement (including all sections of this Agreement) or the Site (including the purchase of Company products via Site) that cannot be resolved through the Mandatory Pre-Dispute Resolution Process in Section 5 shall be resolved exclusively by final and binding arbitration, and administered by National Arbitration and Mediation (“NAM”). The arbitration shall take place in Nashville, Tennessee or by virtual/telephonic hearing, at the convenience of your location. Except as modified by this Agreement, NAM shall administer the arbitration in accordance with the Comprehensive Dispute Resolution Rules and Procedures and/or the Mass Filing Supplementary Dispute Resolution Rules and Procedures, as applicable (the “NAM Rules”). The NAM Rules and fee information are available at www.namadr.com. If NAM is unable or unwilling to administer the arbitration consistent with the terms of this Agreement, the parties shall agree on an alternate administrator that will do so. If the parties cannot agree, they shall petition a court of competent jurisdiction in Nashville, Tennessee, to appoint an alternate administrator that will do so.
The demand for arbitration must be personally signed by the party initiating arbitration (and their counsel, if represented). By signing the demand for arbitration, a party (and their counsel, if represented) certifies that they have complied with (i) the Mandatory Pre-Dispute Resolution Process and (ii) all of the requirements of Federal Rule of Civil Procedure 11(b), including that the claims and relief sought are neither frivolous nor brought for an improper purpose. The arbitrator is authorized to award any relief or impose any sanctions available under Federal Rule of Civil Procedure 11 or applicable federal or state law against all appropriate persons (including counsel) as a court would.
Any award in any arbitration initiated hereunder shall be limited to monetary damages and shall include no injunction or direction to any party other than the direction to pay a monetary amount. Further, the arbitrator(s) shall have no authority to award punitive, consequential or other damages not measured by the prevailing party's actual damages in any arbitration initiated under this section, except as may be required by statute. To the extent a party seeks injunctive relief, it may seek such relief from a court of competent jurisdiction in Nashville, Tennessee.
Opt-Out. If you do not wish to resolve disputes by binding arbitration, you may opt out of the provisions of this Section within thirty (30) days after the date that you first agree to this Agreement by sending a letter to Digital Divide Media, LLC (d/b/a The Gentleman Stationer), 4320 Kenilwood Drive, Suite 113; Nashville, Tennessee 37204, that specifies: your full legal name, your email address (if applicable, the email address associated with your use of the Site), and a statement that you wish to opt out of the provisions of this Section (“Opt-Out Notice”). Once Company receives your Opt-Out Notice, this Section will be void. The remaining provisions of this Agreement will not be affected by your Opt-Out Notice. Notwithstanding anything to the contrary, this Agreement does not prevent you or Company from participating in a mass settlement of claims, including from participating in a class-action settlement.
If Company makes any future changes to the arbitration provisions in this Section (other than a change to the notice address), you may reject any such change by sending a letter within 30 days after the date of such change to ATTN: Digital Divide Media, LLC (d/b/a The Gentleman Stationer), 4320 Kenilwood Drive, Suite 113; Nashville, Tennessee 37204, that specifies: your full legal name, your email address (if applicable, the email address associated with your use of the Site), and a statement that you wish to opt out of such change to the provisions of this Section (“Change Opt-Out Notice”). Once Company receives your Change Opt Out Notice, any such change to this Section will be void as to you, but you will still be bound by the prior arbitration agreement that you agreed to. For clarity, please note that this is not an opt-out of arbitration altogether.
The terms of the arbitration provisions contained in this Section will also apply to any claims asserted by you against any present or future parent, subsidiary, or affiliated company of Company to the extent that any such claims arise out of your access to or use of the Site or the provisions of content or technology on or through the Site.
BY AGREEING TO THE ARBITRATION OF DISPUTES AS SET FORTH HEREIN, YOU AGREE THAT YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND LIMITING YOUR RIGHT TO APPEAL. DO NOT USE THIS SITE IF YOU DO NOT AGREE TO THE FOREGOING ARBITRATION PROVISIONS.
The failure by us to enforce any right or provision of these Terms shall not constitute a waiver of future enforcement of that right or provision. You agree that you shall not use the website for any illegal purposes, and that you will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt or manipulate the content or information available on the website or reduce the overall functionality of the website. You agree not to compromise the security of the website or attempt to gain access to secured areas of the website or attempt to access any sensitive information you may believe exist on the website or server where it is hosted. You agree to be fully responsible for any claim, expense, losses, liability, costs including legal fees incurred by us arising from any infringement of the terms and conditions in this agreement and to which you will have agreed if you continue to use the website. The reproduction, distribution in any method whether online or offline is strictly prohibited. The work on the website and the images, logos, text and other such information is the property of www.gentlemanstationer.mom (unless otherwise stated). Should you have any questions regarding the foregoing, please contact us via e-mail at joe@gentlemanstationer.mom.
YOUR CONSENT TO THIS AGREEMENT
By accessing and using the Site, you consent to and agree to be bound by the conditions of the foregoing Terms. If we decide to change these Terms, we will make an effort to post those changes on the Site so that you will always be able to understand the terms and conditions that apply to your use of the Site. Your use of the Site following any amendment of these Terms will signify your assent to and acceptance of its revised terms.
Last Revised: 06-04-2026